WHAT SIZE IS YOUR MODEL?
- Our model is 5’4 usually wears a size Medium.
ARE ALL ITEMS USUALLY RESTOCKED?
- No, most items never restock so we suggest buying all of the items that you love before they sell out!
HOW LONG DOES SHIPPING TAKE?
- Most orders are shipped within 3 business days. Once an order is placed, please allow up to 3 business days for it to be processed. Once it has been processed, you can expect it to be delivered within 5 more business days UNLESS otherwise stated.
CAN I EXCHANGE MY ITEM?
- Urban Goddess Boutique understands that ordering online is not easy. We want to make your online shopping experience as easy as possible. If you have any questions before placing your order, please feel free to contact us!
CAN I CANCEL OR CHANGE MY ORDER ONCE IT HAS BEEN PLACED?
- No, we are very quick at processing orders to make sure that you receive yours as soon as possible. Once an order has been placed, we are unable cancel it. Please Note that ALL SALES ARE FINAL.
WHY HAS MY ORDER BEEN CANCELLED?
- Our items sometimes sell out very quickly due to a high demand or occasions an item you have ordered can suddenly become unavailable. If your order contains additional items, we will dispatch the rest of your order and refund the out-of-stock item.
- In other cases, if the billing information and shipping addresses cannot be verified through our merchant your order may be canceled. In this case, you will need to try replacing your order using an alternate payment method.
DO YOU OFFER PICKUP OR DELIVERY OPTIONS?
- No, our company does not offer pickup or delivery options. All orders will be shipped via our mail courier to the address on file.
DO YOU OFFER WHOLESALE?
- Currently, we do not offer any wholesale options or packages.